FAQs — Photo Finish

FAQ Page

Submit an inquiry through our website with your event date, location, and details. We'll confirm availability, discuss your package and any custom add-ons, and send you the agreement and booking information.
A $150 deposit is required to secure your event date. Your date is not reserved until the required booking steps and payment have been completed.
The remaining balance is due 15 days before your event.
Absolutely! We offer add-ons such as oversized face cutouts, personalized props, custom signage, balloon décor, and our video guest book experience. We'll help you choose options that fit your event and budget.
Our cancellation and rescheduling terms are outlined in your service agreement. Please review your agreement for applicable deadlines, payments, and any rescheduling fees.

Yes! Digital photo sharing is available through our photo booth experience
Yes! We can personalize your photo template with your names, event date, colors, theme, or other design details. Customization options depend on your package.
Space requirements depend on your booth setup and any selected backdrops or décor. We'll coordinate with you about the available space, access, and setup requirements before your event.

We offer a growing selection of personalized event extras, which may include oversized face cutouts, handmade photo booth props, balloon garlands, custom signs, large-format prints, and themed décor.
We love creative ideas! Tell us about your theme or vision, and we'll let you know what we can create. Custom requests are subject to design feasibility, materials, production time, and additional costs.
The earlier, the better! Personalized products require design approval and production time. We'll confirm deadlines based on the items you select and your event date.
Ownership and take-home options depend on the item. We'll clarify whether each product is yours to keep or is part of our rental décor before confirming your order.

Yes! Digital photo sharing is available through our photo booth experience
Yes! We can personalize your photo template with your names, event date, colors, theme, or other design details. Customization options depend on your package.
Space requirements depend on your booth setup and any selected backdrops or décor. We'll coordinate with you about the available space, access, and setup requirements before your event.